Ground Truth Data
Ground Truth is PriveTag’s unique advantage - real, verified user behavior data that proves what users actually do, not just what they click or book.What is Ground Truth?
Ground Truth = Data verified by real-world action (NFC scan or QR verification at venue)Unlike web analytics that track clicks, Ground Truth captures when a user actually visited a venue.
The Problem with Traditional Data
Most recommendation systems rely on:| Data Type | Weakness |
|---|---|
| Clicks | Users browse but don’t visit |
| Bookings | Users book but don’t show up |
| Reviews | Selection bias, fake reviews |
| Surveys | Recall bias, social desirability |
Result: Recommendation Drift
This creates a feedback loop of assumptions, not reality.PriveTag’s Ground Truth Approach
How It Works
The Verification Moment
When a user visits a venue:- NFC Tap - User taps their hotel NFC card at venue
- QR Scan - Venue scans voucher QR code
- Check-in - User checks in at venue reception
Feedback Loop
Ground Truth creates a virtuous cycle:Real Example
| Profile | Without Ground Truth | With Ground Truth |
|---|---|---|
| Korean Family in Bangkok | Safari World (popular online) | Safari World (85% verified visits) |
| Dream World (high click rate) | SEA LIFE (78% verified visits) | |
| Night Market (cheap) | ❌ Night Market (12% verified visits) |
Data Quality
Verification Rate
| Metric | Value |
|---|---|
| Bookings with Ground Truth | 85%+ |
| NFC Verification | 60% |
| QR Verification | 35% |
| Manual Check-in | 5% |
Why High Verification?
- Hotel Integration: NFC cards issued to all guests
- Incentive Structure: Venues earn commission on verification
- Seamless UX: Tap or scan takes < 3 seconds
Using Ground Truth in Your App
Recommendation Quality
Higher Ground Truth coverage = better recommendations:Webhook Events
Receive Ground Truth events via webhook:Analytics
Track your recommendation effectiveness:Ground Truth Score
Activities are scored based on Ground Truth:Calculation
Factors
| Factor | Description |
|---|---|
| Verified Visits | How many times users actually visited |
| Recommended Count | How many times activity was recommended |
| Profile Similarity | How similar visiting users’ profiles are to current user |
| Recency | More recent visits weighted higher |
Example
Safari World for Korean Families:- Recommended 1000 times to Korean families
- 850 bookings created
- 720 verified visits (Ground Truth)
- GT Score: 72% (720/1000)
- Recommended 500 times to Korean families
- 180 bookings created
- 60 verified visits (Ground Truth)
- GT Score: 12% (60/500)
Privacy & Data Handling
What We Store
| Data | Purpose | Retention |
|---|---|---|
| Visit timestamp | Aggregate patterns | 24 months |
| Profile type | Segment recommendations | 24 months |
| Activity visited | Improve scoring | Permanent |
What We DON’T Store
- Personal identification details
- Exact location tracking
- Session recordings
- Financial information
Anonymization
Individual records are anonymized for ML training:Improving Your Ground Truth
Best Practices
Always pass context_log_id
Always pass context_log_id
When booking, include the
context_log_id from recommendations. This links the recommendation to the eventual visit.Enable webhooks for qr_verified
Enable webhooks for qr_verified
Track when your recommendations lead to actual visits:
Encourage voucher usage
Encourage voucher usage
Remind users to use their voucher at the venue. Higher verification = better future recommendations.
Metrics Dashboard
Track Ground Truth metrics for your integration:| Metric | Description | Good Target |
|---|---|---|
| Verification Rate | % of bookings verified | > 80% |
| Recommendation Accuracy | % of verified visits that matched top 3 recs | > 60% |
| Profile Match Rate | How well visits match profile predictions | > 70% |
| Time to Visit | Days between booking and visit | < 3 days |